Our Ethos

At New Horizon Childcare (NHC), our guiding principle is to provide high-quality, bespoke care within a nurturing and homely environment where children and young people truly feel at home.

At The Hall, we are committed to ensuring that every child has positive experiences and memories filled with warmth, care, friendship, laughter, adventure, and fulfilment.

The wishes, feelings, aspirations, and emotions of children are at the heart of everything we do. We support each child to build on their strengths, explore their potential, and celebrate their achievements — no matter how big or small.

Our Aims at The Hall

At The Hall, we aim to provide more than care — we offer a safe, therapeutic, and nurturing home where children and young people can truly thrive.

We achieve this by:

  • Delivering consistent, trauma-informed care with warmth, empathy, and professionalism
  • Meeting the holistic needs of every child — emotional, educational, social, and physical — in an honest and nurturing way
  • Creating a home built on our core values of safety, inclusion, empowerment, and education
  • Promoting positive experiences, fun, and new opportunities so children can build happy memories and enjoy their childhood
  • Encouraging independence and life skills, preparing young people for a confident and successful future
  • Working in partnership with families, schools, and professionals to ensure every child’s care is tailored, consistent, and effective

At The Hall, we are committed to giving each child the stability, opportunities, and support they need to build brighter futures.

A Strong and Supportive Staff Team

The strength of The Hall lies in its people. Our dedicated staff team are:

  • Skilled in trauma-informed and therapeutic approaches
  • Supported with ongoing professional training and development
  • Passionate about creating a safe, stable, and nurturing environment
  • Consistent and reliable, helping children build trust and positive attachments
  • Committed to working as a team to ensure children always feel supported and valued

We know children thrive when they are surrounded by adults who care deeply, listen, and believe in their potential. Our staff bring not just professionalism, but also compassion, stability, and encouragement every day.

Our Outcomes

We deliver individualised care that helps children make meaningful progress, achieve their potential, and develop the skills they need for adulthood.

Our commitment includes:

  • Safety first – keeping every child safe and protected from harm, supported by robust safeguarding procedures
  • Personalised Care Plans – based on each child’s wishes, views, and needs, with clear goals for wellbeing, learning, and independence
  • Therapeutic support – including access to two sensory rooms and an on-site gym to promote emotional regulation, confidence, and health
  • Education – working closely with schools, colleges, and tutors to ensure every child attends, learns, and thrives academically
  • Independence skills – preparing children for adulthood through practical, social, and emotional development
  • Equality and inclusion – promoting diversity, equal opportunities, and a culture free from discrimination
  • Positive transitions – carefully planning every move into or out of The Hall in partnership with families, carers, and professionals to ensure smooth, supported transitions

At The Hall, we believe stability, security, and opportunity are the foundation for brighter futures. By providing consistent care, celebrating individuality, and surrounding children with a supportive staff team, we enable young people to grow in confidence, resilience, and independence.

For all transitions to and from residential or educational placements, we will collaboratively work in partnership with family, carers, and any related multi-disciplinary professionals to develop a bespoke transition plan.

We establish effective working relationships with the children’s and young people’s schools or colleges, thus ensuring that they attend, learn, and reach their educational potential.

Our home has an unwavering stance on promoting and practising policies of equal opportunities, valuing diversity, and avoiding discriminatory practices.

We provide each child and young person with stability and security, together with the opportunity to develop practical, social, emotional, and social skills. This enhances their confidence and enables them to create and benefit from positive relationships.